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By submitting your email, you agree to the Terms of Use and Privacy Policy. The internet is down, but you know what to do: unplug your router or modem, wait ten seconds, then plug it back in. And is there some magic to the ten second number? You might not think of it this way, but your router is a computer. Inside that plastic box is a CPU, memory, and local storage, all running an operating system. And like a computer, things can go wrong from time to time.
Maybe a bug is causing a memory leak, maybe the CPU is overheating, or maybe a full blown kernel panic has taken down the entire system.
Your router is the same: every reason rebooting a computer can solve problems applies. That answers why unplugging helps, but why do you need to unplug for 10 or 30 seconds? Well, have you ever unplugged a gadget only to see the power indicator light stay on for a few seconds?
Most electronics make liberal use of capacitors, which are basically tiny batteries. Waiting 10 seconds ensures that every capacitor is fully drained, and thus every bit of memory is cleared. This ensures that all the settings on your router are actually reset, including anything that might have caused the crash in the first place. Not all of these problems will require a 10 second discharge, which is why some problems can be solved without the wait. As with any piece of hardware, there are all sorts of potential reasons your router might crash and require a restart.
Here are a few potential reasons:. There are more potential reasons, but these are the most common. If you reset, your modem will default to the factory settings. All your customized settings, like your network name and password will be erased, and the reboot will take up even more of your time. Some people even have even gone to the extreme of buying a timer to plug into your outlet that will program the power to disconnect to the device.
Recurring issues with your connectivity usually imply something more than a power cycle is required, but it can be tricky to diagnose exactly what the problem is. Is the problem on your end? Or the ISPs? No matter how many times people rebooted their modems, they were out of luck.
Of course, there are still additional problems that could be happening, like weather, or a problem with the device itself. You could spend a really long time on the phone with an IT person to figure out what it is.
Or you could just reboot. See why Pilot is the gold standard for both support and service, around the clock, and how we do whatever it takes to keep your internet up and running. Pilot is a modern connectivity company providing businesses of all sizes with reliable internet backed by the best customer experience in telecom. Learn more about our amazing template. You Might Also Like.
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