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Sorry Jane, only seeing this now. You could try Twitter or live chat. I find 7 am is a good time for live chat. Cheers, Sarah. Booked with Ryanair direct , will never fly with them again. Hi Fiona, Yes I can imagine how frustrating it must be.
I suggest calling them and explaining your predicament, I find 7 am a good time to call. If you still have no luck you can ask flightrights. Best of luck, Sarah. The Travel Expert. Travel Tips. Sarah Slattery 1 year ago views. My handy guide outlines how to get a refund from Ryanair, if you booked directly on the Ryanair website, or if you booked via a travel agency.
Subscribe to my free weekly newsletter for the best travel deals and reviews. Everyone who flies with Ryanair has to check-in online. That's right: everyone. Lots of people forget and are forced to pay a 'boarding pass reprint fee'. Oh yeah, did I tell you? Check-in online! Even if you have printed your boarding card, you may still be fined. Reasons include:. Note that Ryanair has started putting an advertisement pop-up over your ticket when you first view it online. You must exit this before you print.
And use the Ryanair app to check-in, then there's no need to remember your print-out. Ryanair's highest fee, so worth drawing a lot of attention to. If you misspell your name by one letter, or even if you write 'Rob' when your passport says 'Robert', you'll be charged when you reach the airport.
If you make a mistake, consider rebooking. All airlines charge for excess luggage , but Ryanair has the lowest baggage allowance in Europe 10 kg, 22 pounds and the highest excess luggage fee too. They will allow 32 kg Be sure to check for changes to this policy on their website. Their excess weight is per kilo, or per 3kg 7 pounds when booked online. How to Avoid This Ryanair Charge: Don't assume that the amount of luggage you normally travel with will be under Ryanair's stingy limit.
Weigh your bag before you leave.
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