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When you do ship to an unconfirmed address, PayPal encourages you to be alert to your buyer and minimize risk by following our Protection Tips for Sellers. PayPal will confirm parts of your credit card billing address i. Apply for a PayPal MasterCard. Fraudulent claims Fraudulent claims may include: A buyer opening excessive requests.
A buyer filing a chargeback after knowingly receiving a refund. Message 8 of You would be calling Ebay not PP. Report a buyer for the things I mentioned Ask the CSR to have that "BUYER requested cancel" reinstated, and you need help to cancel and refund via ebay since the buyer denied a cancel they requested as I mentioned the steps to attempt..
Message 9 of PayPal can't help you its ebay you need to call. As for how long to ship it is dependent on the handling you had in your listing. Make no mistake though there is no way I would ship that phone. If you stay calm and focused and do what star posted you have a good chance of getting out without losing any money. Hi Star!! Message 10 of Call eBay in the morning and don't even for a single second think about shipping this phone.
If you actually want to sell your phone and keep the money. I had no trade so I became a peddler" - Lazarus Greenberg Message 11 of In response to recped. OK - got it. Called eBay. And the CSR agreed that the buyer had agreed to cancel the sale, but then rejected the cancellation. She said that because the buyer rejected the cancellation, she couldn't cancel it anymore.
She said I had to talk to Paypal. In fact, she said that it's better for Paypal to cancel the sale, because then the buyer doesn't have a choice. What do you guys think? Message 12 of Called them again -- after speaking with 3 people, I ended up speaking with someone who I guess is a fraud representative.
They convinced me that I can simply initiate a refund through ebay. They refunded my final value fee for the transaction, which is cool. So, even if this guy is a Nigerian hacker who paid with stolen or hacked funds, if I initiate a refund through Paypal, I'm safe? Message 13 of Message 14 of Mar 14, 6. Experienced ebay sellers, please, help me out based on your experience. I just sold a pair of Miu Miu shoes to Australia. I stated that I would ship to the Confirmed Paypal addresses only.
The buyer seemes to be very nice, but she gave me an unconfirmed address to ship to. I notified her, but she said that's the only address she has. Should I insist on providing the confirm address or confirming it on Paypal , or should I just ship the item? I will ship with tracking options, of course, but I am afraid that it would disqualify me from the Seller Protectio policy.
Please, help! Thank you!!! Jul 3, 2, 4. Feb 24, 1, 1 land of the 3 stars and the sun. Wow, thank you for your feedback meela and b3stbuy! Great food for thoughts for a newbee seller. Jun 4, 1. I had one yesterday. The buyer put in th St instead of th St. The space made all the differerence. I checked it on the USPS site without the space and all was fine so I corrected the shipping address for the label.
This usually only will affect automated mail, such as bulk mail. Items shipped 1st class are normally not affected. ReadyConfetti Etsy Seller. Ok, I just had this happen for the first time and the package has not arrived yet a month later.
Since I shipped it on time actually it shipped out ahead of schedule and the customer only contacted me the DAY before her event which didn't give me any time to fix the issue for her what would you suggest I do? Do I owe her a full refund? My shipping policies state that as long as I get my item out on time I can't help if the item doesn't arrive in time for the event date BUT I also state that items lost in the mail I'll refund.
I'm at a loss as to how to handle this. It doesn't help that she has been extremely rude every step of the way It depends on if it is domestic or international. If domestic I would refund and if insured file with your mail service. Things can get lost even with a confirmed address.
In fact the only "lost" mail I have had has been with confirmed addresses! MissPlumPicker Etsy Seller. I believe it has more to do with how the address is spelled out, not so much that the address doesn't exist or is invalid i.
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